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No DHL delivery
BY CHARLYN FINN
Calhoun County residents who use DHL Service for deliveries will no longer get this service.
Some customers were advised by letter before June 30 that 11 stations in Texas, including the one in Victoria, were shutting down and to find another delivery service. Some customers did not get letters and were inconvenienced by not getting their packages delivered.
Public Relations Manager Robert Mintz reported Monday afternoon that DHL recently reached completion of the initial phase of its U.S. restructuring initiative, which will significantly reduce costs for the company and help ensure a competitive choice for U.S. and global customers.
“As of June 30, DHL is working with the USPS to provide delivery to a small percentage of certain low volume areas of the country,” Mintz said. Through this arrangement, DHL continues to offer delivery to 100 percent of current coverage in Victoria, and surrounding communities. This is an expansion of our current arrangement with the USPS for final mile delivery service in areas of the country that have the highest cost to serve.”
Although pickup service will no longer be available in these areas, Mintz said DHL will offer delivery services to the same number of ZIP Codes it services today and will continue to provide a comprehensive delivery network for all national and international shippers.
A spokesperson in the Port Lavaca Post Office confirmed that USPS will handle some of the DHL deliveries but the deliveries will go through the regular mail stream. The Waco USPS will receive DHL mail and forward it to Fort Worth where it will go into the mail stream.
This has caused problems for customers who have used the company to ship overnight packages into affected areas.
Mintz confirmed Tuesday morning that packages are still being accepted for overnight delivery into affected areas. He said customers are being informed that packages may be delayed as much as week but did not disclose what methods are being used to inform shippers that may not be aware of the changes. He did confirm that customers are being charged the same as overnight delivery rates.
Andy Turlington of Turlington Air Delivery, a former independent contractor for DHL Express in Wichita Falls, said he did make an announcement in that city on July 1.
Turlington said Friday June 28 was the final date for deliveries at a lot of remote stations in Texas.
A spokesperson at the DHL customer service number, which is 1-800-Call DHL also reported the Texas stations no longer exist.
There are also two telephone numbers people are requested to call in Texas for more information. Mark Behl may be reached at 972-745-7340 and Jerry Stafik at 972-745-3532. It is recommended that Behl be called first and Stafik is the backup.
Turlington said DHL Express quit offering service in about 11 Texas towns and 74 nationwide. The Texas towns Turlington was aware of included Abilene, San Angelo, Tyler, Longview, Lufkin, Del Rio and Victoria.
Deutsche Post World Net said in a news release on its WEB site in May that the plan was a substantial cost savings initiative.
Deutsche Post World Net reported it is restructuring its DHL U.S. Express business by working with UPS for airlift capacity and reducing costs in its ground infrastructure. Under the plan, DHL and UPS have agreed to develop a contract whereby UPS will provide air uplift for DHL Express U.S. domestic and international shipments within North America. In addition, DHL will align its U.S. Express infrastructure to existing shipment volumes by redesigning its ground line haul network to better match capacity with customer requirements.
In 2008, the company expects an underlying EBIT loss of $1.3 billion in U.S. Express.
The company expects to spend up to $2 billion to finance the restructuring plan.
DHL is taking action both in its infrastructure network and in aviation with a restructuring plan that focuses on three main elements: reducing infrastructure network capacity by approximately 30 percent; consolidating and closing smaller sorting facilities by 34 percent and by changing delivery routes.
Some customers were advised by letter before June 30 that 11 stations in Texas, including the one in Victoria, were shutting down and to find another delivery service. Some customers did not get letters and were inconvenienced by not getting their packages delivered.
Public Relations Manager Robert Mintz reported Monday afternoon that DHL recently reached completion of the initial phase of its U.S. restructuring initiative, which will significantly reduce costs for the company and help ensure a competitive choice for U.S. and global customers.
“As of June 30, DHL is working with the USPS to provide delivery to a small percentage of certain low volume areas of the country,” Mintz said. Through this arrangement, DHL continues to offer delivery to 100 percent of current coverage in Victoria, and surrounding communities. This is an expansion of our current arrangement with the USPS for final mile delivery service in areas of the country that have the highest cost to serve.”
Although pickup service will no longer be available in these areas, Mintz said DHL will offer delivery services to the same number of ZIP Codes it services today and will continue to provide a comprehensive delivery network for all national and international shippers.
A spokesperson in the Port Lavaca Post Office confirmed that USPS will handle some of the DHL deliveries but the deliveries will go through the regular mail stream. The Waco USPS will receive DHL mail and forward it to Fort Worth where it will go into the mail stream.
This has caused problems for customers who have used the company to ship overnight packages into affected areas.
Mintz confirmed Tuesday morning that packages are still being accepted for overnight delivery into affected areas. He said customers are being informed that packages may be delayed as much as week but did not disclose what methods are being used to inform shippers that may not be aware of the changes. He did confirm that customers are being charged the same as overnight delivery rates.
Andy Turlington of Turlington Air Delivery, a former independent contractor for DHL Express in Wichita Falls, said he did make an announcement in that city on July 1.
Turlington said Friday June 28 was the final date for deliveries at a lot of remote stations in Texas.
A spokesperson at the DHL customer service number, which is 1-800-Call DHL also reported the Texas stations no longer exist.
There are also two telephone numbers people are requested to call in Texas for more information. Mark Behl may be reached at 972-745-7340 and Jerry Stafik at 972-745-3532. It is recommended that Behl be called first and Stafik is the backup.
Turlington said DHL Express quit offering service in about 11 Texas towns and 74 nationwide. The Texas towns Turlington was aware of included Abilene, San Angelo, Tyler, Longview, Lufkin, Del Rio and Victoria.
Deutsche Post World Net said in a news release on its WEB site in May that the plan was a substantial cost savings initiative.
Deutsche Post World Net reported it is restructuring its DHL U.S. Express business by working with UPS for airlift capacity and reducing costs in its ground infrastructure. Under the plan, DHL and UPS have agreed to develop a contract whereby UPS will provide air uplift for DHL Express U.S. domestic and international shipments within North America. In addition, DHL will align its U.S. Express infrastructure to existing shipment volumes by redesigning its ground line haul network to better match capacity with customer requirements.
In 2008, the company expects an underlying EBIT loss of $1.3 billion in U.S. Express.
The company expects to spend up to $2 billion to finance the restructuring plan.
DHL is taking action both in its infrastructure network and in aviation with a restructuring plan that focuses on three main elements: reducing infrastructure network capacity by approximately 30 percent; consolidating and closing smaller sorting facilities by 34 percent and by changing delivery routes.
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